Skip to content

Limits

An AI-assistant connection has its own, lower limits than a Freight Right API token — they are counted separately, so an assistant can never spend your integration's capacity. freightright_get_account shows yours and what is used.

Typical assistant limit
Instant price checks 10 a minute, 1 at a time, 200 a month
Quote requests 5 an hour, 10 a day, 30 a month
Reads (shipments, quotes, account) 60 a minute

A booked instant offer counts as one quote request. Monthly counters reset at the start of the month (UTC), and the assistant is told exactly when if it runs out.

When a limit is reached, the answer says so with the wait — it is never an error you should retry blindly. When Freight Right is busy, the answer says how many seconds to wait.

One price check at a time

An assistant can have one price check running for your account at a time. If it starts another, it is told to wait or to collect the one already running — which is also why hanging up on a price check does not waste it: it finishes, and the result is there to collect.

An unused connection ends itself

Each connection runs on an 8-hour lease that the assistant renews by using it. A connection whose lease has run out is inactive, not gone: it renews on the assistant's next call. One that has read or written nothing through Freight Right for 30 days is ended — by the hourly sweep, or at that next call, whichever comes first — and the assistant asks you to connect again. Renewing alone does not count as use.

A retry is never charged twice

Every price check carries a key of its own. If the connector is replaced at the exact moment between a price check reaching Freight Right and its result being stored, the retry returns that same answer — the same offers, with the validity they were quoted with — and costs nothing. Asking for the same lane again later is a new price check, and prices afresh, as it should.